1. Right of withdrawal
Pursuant to Art. 52 of Legislative Decree 206/2005, known as the Consumer Code, as amended by Legislative Decree 21/2014, Users have the right to withdraw from the contract without specifying any reason. This right can be exercised within fourteen (14) days from the date of actual receipt of the purchased products, or, in the case of an order of multiple products, from the actual receipt of the last item purchased. The withdrawal can be made through the online procedure or by completing the return form.

Online Return Procedure:
a. Access the "Order History" section of your account.
b. Select the order from which you wish to return an item by clicking on "Details."
c. Select the product(s) you wish to return by checking the box next to the product name(s).
d. Add the quantity to be returned (in case more than one product needs to be returned).
e. (optional) In the "Return Merchandise" section, add an explanation, so the Leather Trend team can better understand why you wish to return the product.
f. Click on "Request a Return."

Alternatively, you can use the return form to be completed and sent by mail to the following address: LEATHER TREND Di M. D'Arienzo, Via Cioppo San Vito 54, 83029 Solofra (AV), or by email to ordini@leathertrend.it.

To comply with the above deadline, it is sufficient for the User to send the communication regarding the exercise of the right of withdrawal, as indicated above, before the withdrawal period expires.

2. Exclusion of the right of withdrawal
2.1 In accordance with Art. 59.1(c) of the Consumer Code, the right of withdrawal is excluded for the supply of goods made to measure or clearly personalized.

2.2 In accordance with Art. 59.1, letter e) of the Consumer Code, the right of withdrawal cannot be exercised, for hygienic or health protection reasons, on the company's products if the sealed packaging has been opened after delivery.

3. Refund of paid amounts
3.1 In case of exercising the right of withdrawal, the company commits to refund the amount received from the User, excluding shipping and delivery/collection costs, within fourteen (14) days from the moment it is informed of the User's decision to withdraw from the contract. Such refunds will be made using the same payment method used by the User for the initial transaction, unless the User explicitly indicates an alternative method in the explicit declaration referred to section 8 of the General Terms and Conditions of Sale.

3.2 If you paid cash on delivery, during the online return process you can choose between a credit card or bank transfer as the refund method. If you opt for the bank transfer, you will need to provide your bank details (account holder's full name, IBAN, and BIC). If you paid with Scalapay, the first installment will be refunded, and the subsequent installments will be canceled.

3.3 The company reserves the right to withhold the refund of the amount paid by the User until the goods are received by the company or until the User provides proof of having sent the goods back to the company, whichever is earlier.

4. Product return
In case of exercising the right of withdrawal, the costs incurred by the User for returning the goods will be borne by the Customer, at a cost of €14.00 for items in the clothing/luggage categories and €10.00 for the accessories category. It is understood between the parties that the goods must be returned by the User substantially intact, sealed, without undue delay, and in any case within fourteen (14) days from the date on which the withdrawal was communicated to the company, at its headquarters, as better indicated in Art. 1 above. The term is respected if the User sends the goods back before the fourteen (14) day period expires. The substantial integrity of the products is an essential condition for exercising the right of withdrawal. Therefore, please take care of the products while they are in your possession. Please return the item using or including the original packaging, instructions, and other documents, if present, that accompany the products. In any case, you must return the product together with the delivery note received upon delivery of the product. The return label to be affixed to the return package will be sent via email once the return is accepted. You must print the label and affix it to the package before handing it over to the courier.

Where to send the goods to be returned:
Leather Trend
Via Cioppo San Vito, 54
83029 Solofra (AV) Italy
Tel: +39 0825.1831192
Cell: +39 349.7967107
Email: assistenzaonline@leathertrend.it

Notes:

1. All returned items are inspected by LEATHER TREND to meet all parameters specified in the terms and conditions of the return policy. Therefore, if the returned items are found to be damaged and/or do not comply with the conditions of the return policy, LEATHER TREND will return the purchased products to the Customer, charging the shipping costs to the customer.

2. The right of withdrawal can only be exercised for contracts concluded remotely or negotiated outside business premises (Art. 52 of the Consumer Code), therefore it cannot be exercised for purchases made in-store.